When we receive your frozen breast milk we weigh it, log the temperature, catalog it into our system, and label each bag – including any notes we'll include on the final label if you choose a bag-for-bag packaging. Each customer's milk is processed individually, and our equipment is thoroughly sanitized between each customer’s and every batch to prevent cross-contamination.

Next, we place your frozen liquid milk in a freeze dryer that removes the water through a process known as sublimation. Sublimation preserves the nutritional quality of your breast milk better than standard dehydration when it's converted into powder.

We strive to be completely transparent with all the details to make sure you are confident in our services. We carefully follow a sterile process when handling your breast milk. No momma’s milk will ever touch another’s. Our process and facility is compliant with standards set by the Centers for Disease Control and Prevention (CDC), the Human Milk Banking Association of North America (HMBANA), and the U.S. Food and Drug Administration (FDA).